All the products we sell come with a 12 month warranty. We provide full after-sales service to our whole sale customers and dropshippers. Warranty benefits apply equally to wholesaler orders and dropshipper single item orders.

12 Month Warranty On All faucetonsale’s Products

"Do you have a guarantee or warranty?"

Yes - we only chooses to stock the very best quality products.

The quality is guaranteed.

All products that arrive in the www.faucetonsale.com warehouse are checked for perfect appearance and correct functionality.

Our packing staff check again to make sure that the right accessories are included and that the electrical / socket adapters are correct for your country.

All our products are covered by a 12 MONTH WARRANTY.

Due to our stringent sourcing and QC processes, the fault rate on products shipped out by faucetonsale.com is very low. However, sometimes faults develop which couldn't be detected before.

If you have any difficulties whatsoever with the products, or you are dissatisfied for whatever reason, you can contact us and we will discuss the issue in an open, honest way.

If you have a problem with a product you bought from us before, please read about what you can do now.

(1)In general, if a product develops a fault during the 365 days since you received it, and the fault is due to a quality issue rather than your own breakage or misuse, we will accept a return.

(2)Customers need to pay the cost of returning faulty products back to the www.faucetonsale.com.

(3)Returns without prior discussion and authorization will not be accepted.

(4) When we receive your authorized return we will repair the product for free and send it back to you for free. Repairing may involve changing parts, for example a faulty screen. In general you will receive back, fixed, the same product you returned to us.

(5) If a repair is impossible we will credit you what you originally paid so you can choose to buy a new one or change to a different item.

We don't believe companies should ignore their customers or try to hide from problems. We will do our best to deal with your enquiries promptly and helpfully.

Exceptions to Warranty

(1)We do not offer warranty or support for products not bought from www.faucetonsale.com.

(2)The user voids the warranty if s/he flashes the firmware of a device, opens the body in an attempt to fix, or otherwise uses the device in a way that is not considered normal usage.

(3)The warranty does not extend to free repair / replacement in cases to damage to products, accidental breakage, misuse, or wear and tear.