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Frequently Asked Questions
Are you a factory or a trading company?
We are a factory for faucets and shower products together with supporting accessories.
What is your minimum order quantity (MOQ)?
Our MOQ is 50 pcs. We also accept smaller quantities for initial cooperation so you can test our products.
How about the packing and shipping?
Normally, we use carton and foam for packaging. If you have special requirements, please feel free to let us know.
What kind of product certifications do you have?
Our products are certified by CE, ACS, ISO9001, and WRAS.
How about the delivery time?
Generally, the lead time is around 25 to 35 days. This may vary based on the specific product and order quantity.
What is your product guarantee?
For faucets, we provide a 5-year quality guarantee. We will provide replacements for any quality problems arising from our side.
Zhishang Sanitary Ware
