Q: What are the main advantages of your products?
A: We focus on sanitary ware for over 10 years, offering products with significant price advantages and strict quality control throughout the professional production process.
Q: How do you ship the goods and what is the arrival time?
A: We normally ship by sea, which takes approximately 30 days. Airline shipping options are also available for faster delivery.
Q: What is the typical delivery timeframe after order confirmation?
A: Generally, it takes 10-15 days for water faucets and plastic goods, and 30-40 days for mass orders of valves.
Q: Do you provide a guarantee for your products?
A: Yes, we offer a 5-year warranty for brass and stainless steel goods, and 1-year warranty for zinc and plastic products.
Q: Can I customize products with my own logo?
A: Yes, we can print your logo via laser or carving when order quantities meet requirements. Please contact us for specific details.
Q: What are your standard payment terms?
A: Our standard terms are T/T: a 30% deposit before production and the remaining 70% balance before delivery.