1) We are an OBM manufacturer, providing ODM and OEM services. 2) Our products are exported to Southeast Asia, EU, and USA markets. 3) We produce high-quality products in conformity with JB/T, GB/T, and IEC standards. 4) We have technical experts for EPC projects and tendering.
How long is the typical lead time?
1) 3 weeks after payment for standard orders. 2) Within 1 week for standard sample orders. Note: Sample fees are refunded after the formal order is placed.
What are the available payment methods?
1) Standard orders can be paid via T/T. 2) Small order payments are supported by Paypal and Global Pay.
What are the suggested delivery options?
We normally handle EXW, FCA, and FOB terms. In special cases, we offer DDU and DDP. Options include: 1) Express door-to-door delivery. 2) Air freight to designated airports. 3) Sea freight (FCL, LCL).
What after-sales support do you provide?
1) We provide a standard quality guarantee of 18 months. 2) 24-hour online manual service is available for technical assistance and emergencies.
Is the surface finish customizable?
Yes, the surface finish of the faucet is customizable to meet specific aesthetic requirements for different bathroom environments.