What are the advantages of your products?
1) We are an OBM manufacturer providing ODM and OEM services.
2) Products are primarily exported to Southeast Asia, EU, and USA markets.
3) High-quality production in conformity with JB/T, GB/T, and IEC standards.
4) Expert technical support available for EPC projects and tendering.
How long is the typical lead time?
1) 3 weeks after payment for standard orders.
2) Within 1 week for standard sample orders. Sample fees are refunded after the formal order is placed.
What are the available payment/remittance routes?
1) Standard orders can be paid via T/T.
2) Small orders support payment through Paypal and Global Pay.
What delivery methods do you suggest?
We normally operate on EXW, FCA, and FOB terms. DDU and DDP are available for special cases. Options include express door-to-door delivery, air freight to designated airports, or sea freight (FCL/LCL).
What kind of after-sales support do you provide?
1) A standard quality guarantee of 18 months is provided.
2) 24-hour online manual service for technical assistance and emergency support.
Is the surface finish customizable for commercial projects?
Yes, the surface finish is customizable to meet specific aesthetic and durability requirements for commercial grade installations.