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Frequently Asked Questions
What is your minimum order quantity (MOQ)?
Our standard MOQ is 50pcs per model. However, we accept smaller quantities for initial cooperation to allow you to test our product quality.
What type of cartridges do you provide and what is their lifespan?
We mainly provide high-quality ceramic cartridges, including Spain Sedal and Taiwan KCG brands, which are rated for 500,000 open and close cycles.
What is the expected delivery time?
Trial orders under 1000pcs take about 15 days. A 20ft container takes 30-45 days, and a 40ft container takes 45-60 days.
How can we obtain a sample to check quality?
You can order one or a few samples. They are typically ready within 3 days after receipt of the sample payment.
Is there a charge for samples and freight?
Per company policy, samples and freight are initially at the customer's expense. However, sample charges are refunded upon your first official order.
Can you print our brand logo on the product?
Yes, our factory can laser print customer logos with proper authorization letters provided by the brand owner.