Q1What are your primary advantages as a manufacturer?
We are an OBM manufacturer providing professional ODM and OEM services. Our products are produced in strict conformity with JB/T, GB/T, and IEC standards, primarily serving the Southeast Asia, EU, and USA markets. We also provide technical support for EPC projects and tendering.
Q2How long is the standard lead time for orders?
Standard orders typically take 3 weeks after payment. For standard sample orders, the lead time is within 1 week, and sample fees are refunded after the formal order is placed.
Q3What payment methods and routes do you accept?
Standard orders can be processed via T/T remittance. For smaller orders, we support convenient payment options including Paypal and Global Pay.
Q4What are the available delivery and shipping options?
We normally operate under EXW, FCA, and FOB terms. In specific cases, we handle DDU and DDP. Shipping methods include express door-to-door delivery, air freight to designated airports, and sea freight (FCL, LCL).
Q5What kind of after-sales support do you provide?
We provide a standard quality guarantee of 18 months. Additionally, our 24-hour online manual service is available for technical assistance and emergency support.
Q6Are your products certified for international use?
Yes, our products carry essential certifications including CE, RoHS, and Wars, ensuring they meet the safety and quality requirements of global markets.
Zhishang Sanitary Ware
