We are an OBM manufacturer providing ODM and OEM services. Our products are produced in conformity with JB/T, GB/T, and IEC standards, specifically catering to Southeast Asia, EU, and USA markets with expert technical support for EPC projects.
What is the standard lead time for orders?
Standard orders typically take 3 weeks after payment. Sample orders are processed within 1 week, and sample fees are refundable after a formal order is placed.
What payment methods do you support?
Standard orders can be paid via T/T. Small orders are supported by various global payment platforms for your convenience.
What are the available delivery options?
We offer EXW, FCA, and FOB terms. Depending on the case, we also handle DDU and DDP. Delivery methods include express door-to-door, air freight to designated airports, and sea freight (FCL/LCL).
What kind of after-sales support do you provide?
We provide a standard quality guarantee of 18 months along with 24-hour online manual service for technical assistance and emergency support.
Are your products certified for international use?
Yes, our products carry multiple certifications including CE, RoHS, WRAS, and NSF to ensure compliance with global safety and quality standards.