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Frequently Asked Questions
Are you a factory or a trading company?
Our company is a professional manufacturer integrating production and sales, specializing in high-quality sensor sanitary wares.
What is your Minimum Order Quantity (MOQ)?
Our standard MOQ is 100pcs. However, we do accept smaller quantities at the beginning of our cooperation so you can test our products before placing a normal order.
How do you handle packaging and shipping?
Normally, we use professional cartons and foam for packaging. If you have any other special requirements, please feel free to let us know.
What is the expected delivery time?
In general, the leading time is around 25 to 35 days. This varies based on the specific products and order quantity.
What kind of guarantee do you provide?
For our faucets, we provide a 3-5 years quality guarantee. If any quality problems arise from our side, we will provide the necessary replacements.
Can I request a sample before a bulk order?
Yes, sample orders are acceptable. Please contact us to confirm which specific sample you require.
Zhishang Sanitary Ware
