❓ Frequently Asked Questions
What is the guarantee period for the products?
We provide a five-year quality warranty for our products.
How many colors are available for selection?
There are more than 30 colors available, and we also support custom color options to meet your requirements.
What is the typical production lead time?
The production lead time is generally within 35-45 days after receiving the deposit.
What are the available payment terms?
We accept T/T or L/C at sight. A 30% deposit is required to start production, with the balance due before shipment when goods are ready.
What custom services do you offer?
We provide OEM & ODM services, including help with package box design and laser printing of logos on the products with proper permission.
What certifications do your products hold?
Our products are certified with cUPC, NSF, Watersense, Lead-Free, and other international standards.