What are your primary advantages as a manufacturer?
1) We are an OBM manufacturer, providing ODM and OEM services simultaneously. 2) Our products are mainly exported to Southeast Asia, EU, and USA markets. 3) We produce high-quality products in conformity with JB/T, GB/T, and IEC standards. 4) We possess technical experts and services supporting EPC projects and tendering.
How long is the typical lead time for orders?
1) 3 weeks after payment for a standard order. 2) Within 1 week after payment for a standard sample order. (Sample fee will be refunded after formal order).
What are the available payment and remittance routes?
1) Standard orders can be paid by T/T. 2) Small order payments can be supported by Paypal and Global Pay.
What delivery methods do you suggest?
We normally handle EXW, FCA, and FOB. In special cases, we can arrange DDU and DDP. Options include: 1) Express delivery (door to door). 2) Air freight to designated airports. 3) Sea freight (FCL, LCL).
What kind of after-sales support do you provide?
1) Standard quality guarantee is 18 months. 2) 24-hour online manual service is available for technical assistance and emergency support.
Are the products certified for international use?
Yes, our products carry multiple certifications including CE, RoHS, Wras, and NSF, ensuring compliance with global quality and safety standards for plumbing fixtures.
Zhishang Sanitary Ware
